Services
Higher Ground Core Policies
Sign Up Online
Prior to Class
Please set up your account, buy your package, and make your reservation before coming the studio. This will confirm your liability waiver and help you save time during check-in. You can complete these steps conveniently on our website or through the app. We appreciate your cooperation!
Walk-Ins Welcome
See You At Our Door
Walk-ins are always welcome! We kindly ask that you arrive so we can assist you with the sign-up process. Thank you for your understanding, and we look forward to seeing you!
Early Arrival
Group Bookings
Kindly arrive 5 minutes early to class. will help us begin on time and maximize our learning experience. Thank you!
Class Cancellation
Fitness & Dance Classes
Cancel your class at least 5 hours in advance to avoid a fee. Thank you for your understanding!
Weather Cancellations will be notified at least 5 hours before class. Credits will be provided!
Low Enrollment classes of only 2 students or less will be cancelled and notified on that day.
Refunds & Credit Sharing
For All Classes
Please note that no refunds will be processed, and sharing of credits is not permitted. If you wish to cancel your membership, it is essential to notify us before automatic charge is processed to avoid any charges. Thank you for your understanding.
Equipment
Fitness Classes
We provide mats and a variety fitness equipment for your convenience, but feel free to bring your own mat if you prefer Please bring your own water bottle to stay hydrated during your workout!